Refund policy
Shop confidently with a 30 day money back guarantee! Read below to see how our return process works.
Thank you for your business! Our team is here to help with any questions or concerns about your order, please email support@nextround.com
Return Policy:
We accept returns within 30 days of delivery on orders shipped within the US. Items past 30 days of delivery are not eligible for a refund, however they may be sent back for partial store credit.
To Start a Return or Exchange:
- Visit our Returns Portal and enter your order number and email to get started.
- You can choose a refund to your original payment method, store credit, or an exchange.
- If you still have issues, email support@nextround.com with your original order number.
Return Shipping:
If you added Free Returns + Package Protection at checkout, your return shipping label is on us. Otherwise, the cost of the return label will be deducted from your refund.
Exchanges:
You can exchange for any club in our catalog. If your new club costs less, the difference will be issued as store credit. If it costs more, you'll be asked to pay the difference before your exchange ships.
Item Condition:
To receive the maximum refund, returns must be in the same condition they were received in. Items with additional wear or changes may receive a partial refund. Every return is reviewed by our team.
Damaged or Incorrect Items:
If your item arrived damaged or you received the wrong item, start a return through the portal and upload a photo. Our team will review it and cover the return shipping.
Package Protection:
If you added Package Protection at checkout and your order arrives lost, stolen, or damaged, you can file a claim through our Returns Portal and we'll make it right.
Please Note: With the exception of damage or error on the part of Next Round, original shipping cost is NOT included in the refund.
Returns are processed within 3 days of delivery to us, however your bank or credit card company may require 5-10 business days to process your refund.